Kate's Kuts Cancellation Policy
Your appointments are very important to us at Kate’s Kuts and we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time with a client who is on our waiting list to receive services. Our appointments are confirmed 48 hours in advance via text, phone call, or email. Since the services are reserved for you personally, a cancellation fee will apply.
Less than 24 hour notice or “NO SHOWS” will result in a charge equal to 50% of the total reserved service amount.
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our scheduled filled, thus better serving everyone.
We appreciate all of our clients and we thank you for viewing and supporting our policies.